With the upcoming launch of BrightTALK Central, we know that you have a lot of questions about where certain Channel features have moved to and/or how to use some of the new functionality.
This article will serve as a guide to all of those questions and we highly recommend sharing it with your team so that they can get up to speed quickly:
General
Do I need new credentials/a special login to access BrightTALK Central?
What's the difference between the Channel, Demand Central and BrightTALK Central?
Do I have to migrate to BrightTALK Central? What does that involve?
What impact does this have on my Presenters?
Channels
How do I access my Channel(s) in BrightTALK Central?
What determines the order of my Channels on the Home page and the side navigation?
How do I add new Channel managers?
Creating content
How do I schedule a Talk in BrightTALK Central?
How do I schedule a Replay in BrightTALK Central?
How do I upload a Video in BrightTALK Central?
How do I Syndicate content in BrightTALK Central?
How does the "Add to Campaign" step work? I noticed sometimes I skip it?
How does the "Promote and share" step work? I noticed sometimes I skip it?
Managing content
How do the filters work on the content listing page? Do they save?
Why is the "Viewers" number slightly lower than in the old Channel?
How do I delete or hide content?
Some of my content went missing- what happened?
Content Analytics
How do each of the charts work?
Why are some of the charts visible on some content but not others?
How does the UTM Source table work on Content analytics?
Can I download a report of the data in the charts?
Reporting
Where can I download a report of my registrations and/or viewers?
What's the difference between the "Channel reports" and the "Content reports"?
What's the difference between the "Activity report" and the "Activity log"?
What do all the fields mean in the Content reports?
What do all the fields mean in the Channel reports?
Other/Misc:
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