With the launch of BrightTALK Central, we understand there are a lot of questions around how to access this new platform and if it will be different from how you currently access the Channel. This FAQ will answer those questions and more:
Do I need new credentials/a special login to access BrightTALK Central?
You do not. If you had Channel Manager or Channel Owner access prior to the BrightTALK Central release, you will be able to access the new platform without any issues. That said, we do recommend logging into the platform via this link:
While you can still login through the old site, this is a much faster and more direct way to access the new platform.
How do I access my Channel(s) in BrightTALK Central?
Any Channel that you are a Channel Manager or Channel Owner for will show up on both the Home page and the left-hand side-navigation of your BrightTALK Central account
Side navigation (note: if you only have one Channel, you only need to click on "Channels"):
I noticed I need to log in more often- why is that?
In September of 2020, as part of our continuing effort to maintain a highly-secure platform to our customers, we made a decision to implement a stricter logout policy for any page that provides access to PII. This includes any page or tab in the BrightTALK Central platform (but importantly does not impact the Talks presenter screen or webinar viewers on the brighttalk.com site and embeds).
As a result of this change, you may see that you have to log in more often to these secure areas of our site.
Does BrightTALK support Single sign-on (SSO)?
We are currently in the early stages of supporting Single sign-on methods (and providers) on our login form and expect to have a widely available version of this in place by Summer of 2021. If you are interested in using this feature, please make sure to contact your Sales Rep or Customer Success Manager so that they can keep you looped into the progress we make on this.