[BrightTALK Central] What determines the order of my Channels on the Home page and the side navigation?

If you are the Channel Owner or Channel Manager for multiple BrightTALK Channels, you will notice that you have a selectable list of Channels on your BrightTALK Central side-navigation and Home page:

This list of Channels is ordered by the created date of that Channel- starting with the first created Channel (at the top) and ending with the last (at the bottom).

Why is it ordered by created date?

It's a fair question.  We actually tested at least 3 different methods for ordering the list before settling on the created date- here's a quick rundown of what we tried and why we ultimately chose created date:

• We initially tried using a recency based ordering system- i.e. by the last webinar scheduled or last used Channel.  We ended up not using this method because it caused a shuffling effect on the listing- i.e. nearly every time you loaded it, the order was different, which felt unnecessarily confusing.
  
  
• We then tested doing it by alphabetical order.  The issue we ran here is that the naming of Channels is ultimately somewhat random- the most used Channel could begin with Z and the last used could begin with A, so ordering by alphabetical, while consistent, is not very useful.
  
  
• Finally, we tested ordering by created date.  We ultimately settled on this because when we evaluated our customer base, on average the oldest channel was the most-used channel by far.  Also, this ordering (unlike the other options) always remains the same- so there is a high degree of consistency and predictability for users.  

In the future, we want to look at making this a customizable option- i.e. choose your own order, but have no timeline yet for when we'd implement that.