Marketo Connector: How do I fix 1018 and 603 Errors?

If you are using our Marketo Connector, you may occasionally see alerts in your Marketo instance that look like this:

While the cause of this errors is slightly different (1018 is caused by the API accessing a locked object and 603 is caused by the API not having the right permissions),  the solution for resolving these errors is the same.

Here's how you can fix this:

1. In the "Admin" area of your Marketo, select "Users & Roles"
   
   
2. Go to the Roles tab, and edit the Role you are using for BrightTALK's API
   
   
3. Under the "Access API" setting, change the permissions to exactly this (no more, no less):
   
   Read-Write Person   (or "Lead" depending on the version of your Marketo)
   Read-Write Campaign
   Read-Write Activity
   Read-Write Assets
   Read-Write Custom Object
   Read-Write Custom Object Type
   Read-Write Named Account
   Read-Write Named Account List
   Read-Only Opportunity
   
   
4.  Click "Save" and you should be all set.  
   
   

Note:  It can take up to 48 hours for these changes to be reflected by Marketo.