HubSpot: How to Use FastPass

If you have a HubSpot Connector, the process for using the FastPass Registration feature is extremely easy:

Step 1: Store the FastPass token in a field

Step 2: Find the Event URL

Step 3: Add the FastPass token to the URL

Step 4: Include the URL in your Promotions

FAQs

Step 1: Store the FastPass token in a field

Note: This step only needs to be completed once on the initial setup of FastPass.

In HubSpot, create a new Contact property.  It should be a single-line text field and we recommend naming it "BT_FastPass_Token."

  

Then create a new "Workflow" that looks like this (using the standard HubSpot field 'Contact ID')

Note: In some HubSpot instances, this field is called 'Record ID'- it works the same way and can be used instead of 'Contact ID' if you do not have that field.

Then when enabling the workflow, make sure to tick the box that will run the workflow for all qualifying contacts.  This will make sure that anyone you email has this field populated:

Step 2: Find the "Event URL"

Find and copy down the "Event URL" for the content you are wishing to promote.  This is the link to the public page for your Talk, video, or Replay.  If you are not sure where this is, follow these steps:

1. Go to your BrightTALK Central account
2. From the side navigation, select "Channels" and click on the Channel where your content is.
3. Click on "Manage" next to the content you want to promote.
4. On the following page, click the link for "Event URL."  This should give you a link that looks like this:
   
   https://www.brighttalk.com/webcast/1166/542394?utm_source=BrightTALK&utm_medium=brighttalk&utm_campaign=542394

Step 3: Add the FastPass token to the URL

Now add the following parameter to the end of the URL:

&bt_tok={{contact.BT_fastpass_token}}

That should give you a URL that looks like this:

https://www.brighttalk.com/webcast/1166/542394?utm_source=BrightTALK&utm_medium=brighttalk&utm_campaign=542394&bt_tok={{contact.BT_fastpass_token}}

Step 4: Include the URL in your Promotions

When sending out email promotions from HubSpot for your webinar, this link will automatically generate the FastPass token, and anyone who clicks it will be able to go through the FastPass registration process.

FAQs:

Q: I noticed there are UTM/tracking parameters automatically included in the Event URL.  Do I need those for FastPass and can I change them?

A: Yes, these parameters can either be changed or removed altogether- it does not impact FastPass.  Feel free to also include other tracking parameters like HubSpot tokens.

Q: Does the FastPass token need to be added to the end of the URL?

A: It does not.  As long as it's properly formatted as a query parameter, you can add it to any part of the query string.

Q: Can I shorten the link in bit.ly (or another site)? 

A: Not recommended it, as it may cause the dynamic portion (the token) to not get generated correctly.