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Forgot your BrightTALK password?

  • How do I change or reset my password?

Difficulty viewing a webinar?

  • Why can't I hear and/or see the webinar?

Frequently asked questions

  • How do I add my (ISC)2 Member Number to my BrightTALK Profile?
  • My email address is already in use? How do I log in?
  • How does the BrightTALK app work?
  • How do I download a viewing certificate from my viewing history?
  • Can I view webinars and videos on my mobile device?

Finding content

  • How is the content organized in my public channel?
  • I’ve noticed that some channels are on BrightTALK and others are on third-party websites. How does that work?

Viewing a webinar

  • What is the timezone displayed on a webinar?
  • Why is my video/audio starting and stopping (buffering) during the live webinar?
  • Can I share the webinar I am viewing?
  • How do I view webinars in fullscreen?
  • Is there a cost of viewing a webinar?
  • How do I view upcoming webinars on the BrightTALK app?
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Email preferences

  • Can I unsubscribe from your emails?

Registration

  • How does the BrightTALK registration form work?
  • What happens to my personal information? Is it shared?
  • How can I unsubscribe from a channel?
  • How do I subscribe to a channel?
  • Why do I have to join BrightTALK?

General

  • How do I upload or change my profile picture?
  • How do I change my username/email address?
  • How do I delete my user account?
  • Can I receive CPE/CPD accreditation points for viewing a webinar?
  • How can I edit my profile?
  • What is a channel?
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